Shipping & Return Policy

Shipping Policy:

Netherlands:

  • Free shipping for orders over €60.
  • Shipping cost of €4.25 for orders under €60.
  • Delivery: Next business day if ordered before 17:00.

Belgium:

  • Free shipping for orders over €60.
  • Shipping cost of €8.95 for orders under €60.
  • Delivery: Within 1-2 business days.

France, Germany:

  • Shipping cost of €8.95.
  • Delivery: Within 4-8 business days.

Spain, Italy, Austria, Poland:

  • Shipping cost of €10.99.
  • Delivery: Within 4-8 business days.

Portugal:

  • Shipping cost of €11.99.
  • Delivery: Within 4-8 business days.

Switzerland:

  • Shipping cost of €15.99.
  • Delivery: Within 4-8 business days.

Rest of Europe:

  • Shipping cost of €10.99.
  • Delivery: Within 4-8 business days.

Middle East, Asia:

  • Shipping cost of €15.99.
  • Delivery: Within 4-8 business days.

Australia and New Zealand:

  • Shipping cost of €10.99.
  • Delivery: Within 4-8 business days.

Rest of the World:

  • Shipping cost of €29.99.
  • Delivery: Within 4-8 business days.

Note: Obsessed By Lashes is not responsible for the delivery service provided.

Return Policy:

  • Returns and Exchanges: You can return or exchange items within 14 days.
  • You can receive a store credit, replacement product, or refund for returned items.
  • Return shipping costs are the responsibility of the customer.
  • Discounted items cannot be exchanged.
  • All products must be unused, in original packaging, and show no visible signs of use.
  • Lashes with unopened seals can only be returned.
  • Cosmetics are excluded from the return policy (only applies to Obsessed Lashes).

For any further questions, you can contact Obsessed By Lashes at info@obsessedbylashes.com.