Shipping & Return Policy
Shipping Policy:
Netherlands:
- Free shipping for orders over €60.
- Shipping cost of €4.25 for orders under €60.
- Delivery: Next business day if ordered before 17:00.
Belgium:
- Free shipping for orders over €60.
- Shipping cost of €8.95 for orders under €60.
- Delivery: Within 1-2 business days.
France, Germany:
- Shipping cost of €8.95.
- Delivery: Within 4-8 business days.
Spain, Italy, Austria, Poland:
- Shipping cost of €10.99.
- Delivery: Within 4-8 business days.
Portugal:
- Shipping cost of €11.99.
- Delivery: Within 4-8 business days.
Switzerland:
- Shipping cost of €15.99.
- Delivery: Within 4-8 business days.
Rest of Europe:
- Shipping cost of €10.99.
- Delivery: Within 4-8 business days.
Middle East, Asia:
- Shipping cost of €15.99.
- Delivery: Within 4-8 business days.
Australia and New Zealand:
- Shipping cost of €10.99.
- Delivery: Within 4-8 business days.
Rest of the World:
- Shipping cost of €29.99.
- Delivery: Within 4-8 business days.
Note: Obsessed By Lashes is not responsible for the delivery service provided.
Return Policy:
- Returns and Exchanges: You can return or exchange items within 14 days.
- You can receive a store credit, replacement product, or refund for returned items.
- Return shipping costs are the responsibility of the customer.
- Discounted items cannot be exchanged.
- All products must be unused, in original packaging, and show no visible signs of use.
- Lashes with unopened seals can only be returned.
- Cosmetics are excluded from the return policy (only applies to Obsessed Lashes).
For any further questions, you can contact Obsessed By Lashes at info@obsessedbylashes.com.